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Understand The Material Return Policy Offered By Steel Suppliers In Houston

As industries saw an increase of .06% in industrial and manufacturing output throughout the United States in May, steel suppliers in Houston will see a fluctuating supply of available steel in their stocking yards and warehouses. It will also mean that smaller businesses and individuals will have to compete to get the right steel to complete their projects. Yet sometimes, people will not need the steel product after all as it does not fit into their specific needs.

Find Out What The Material Return Policy Is Before Buying

Material return policies are the same as most product return policies offered by manufacturers and retailers. They allow the person purchasing the product a limited time to return it. Every steel dealer will have a their own type of material return policy, so it is important to find out what the policy is especially if a person is buying large quantities of steel in Houston TX.

The material return policy will often state three important factors to people who want to return their metal products to steel suppliers in Houston. It will state the timeframe of how long a person has to return it. It will state any restocking fees. The policy should also state any conditions and exclusions related to the product that will be returned.

At Texas Iron & Metal, we have a very simple material return policy for our products in comparison to other product return policies. We allow up to two weeks after a purchase for a person to return the steel so long as they have pre-authorization. We offer a low 20% restocking fee to minimize our warehousing costs. All metal products that are returned have to be in the same relative condition as to when they are purchased. There cannot be any major changes such as cuts, or bends that makes the metal different from the condition of the other metal products we stock.

Why Can't A Person Return An Altered Piece Of Steel?

While we at Texas Iron & Metal love to please every customer who orders steel and other metal products from us, we simply cannot take altered steel pieces for several reasons. It becomes harder to restock the item when it is different from the other metal we offer. It also restricts the number of interested buyers.

For example: a person buys a number of pipes to construct a dune buggy cage. After bending and welding the pipes together, they decided the cage wasn't right for the dune buggy. Now the person wants to return the metal. Unfortunately, we cannot take the metal because it has been altered too much from its original condition.

When dealing with steel suppliers in Houston, we are happy to work with our customers so they have the metal they need for a variety of projects. If you wish to return the material, give us at Texas Iron & Metal a call. We can make the necessary arrangements so the return process works smoothly for everyone.